RTGS & NEFT Customer
The RTGS & NEFT Customer Facilitation
Centers of the Bank
looks into complaints of the customers. In case of any complaint, the
matter may be first brought to the notice of the concerned Branch
Manager for immediate redressal.
If the complaint is not redressed to the
satisfaction of the customer, the matter may be taken up with the
Officer Incharge at Regional Office, Delhi designated to deal with customer
complaints/grievances giving full details of the case on the below
Mr. R. C. Pandey (Sr.
The Nainital Bank Ltd.
33, Punchkuian Road
New Delhi - 110001
Ph No: (011) 23583041
The Directory of Customer Facilitation Centre of the
member banks of RBI for NEFT / RTGS related Issues: