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  • RFP for appointment of Consulting Partner for Digital Venture Setup.-Last date extended to 11th September 2017 (Please check)new

  • Corrigendum to RFP for Appointment of a Consulting Partner for Design Click here.. new

  • Exercise for recruitment of Management Trainees.-new

  • Result of written examination of specialist officer declared Click here.. new

  • 95th Annual General meeting of bank held on 29/07/2017 and highest ever dividend @ 25% declared to its shareholders .new

  • MOU signed between The Nainital Bank Limited and Future Generali India Insurance Company Limited on 05/06/2017new

  • Exercise for recruitment of Clerks.new

  • Bank has opened its 135th Branch at Vikrampur- Bazpur. new

  • Waiver of Processing, Documentation & Other charges applicable on Housing Loan "Apna Ashiana" and Vehicle Loan "Suhana Safar" upto 30.09.2017.new

  • MOU signed between Nainital Bank & India First Life Insurancenew

  • Bank has opened its specialized Loan Processing Centre "Naini Loan Point" at Lucknow, New Delhi, Dehradun, Haldwani and Rudrapur.new

  • Application for converting existing saving account to PMJDY( Basic Saving Bank Deposit ) Account. – Click here for download

  • Bank conferred with Excellence Award for excellent performance under Pradhan Mantri Jan Dhan Yojna(PMJDY).

  • Notice for the customers regarding CTS-2010 Standard Cheque Forms. Click here…

135 Branches - 100% CBS/RTGS/NEFT Enable
Home > Customer Education > Customer Complaints Redressal Cell
Customer Complaints Redressal Cell

The customer redressal cell of the Bank looks into complaints of the customers. In case of any complaint, the matter may be first brought to the notice of the concerned Branch Manager for immediate redressal.

If the complaint is not redressed to the satisfaction of the customer, the matter may be taken up with the Nodal Officer at Head Office designated to deal with customer complaints/grievances giving full details of the case on the below mentioned address:

Name of the Chairman & CEO

   Sri Mukesh Sharma

      Address    The Nainital Bank Ltd., Head Office, Seven Oaks, Mallital, Nainital 263001
      Telephone No.    05942 236313 
      Email :-    chairman@nainitalbank.co.in  


Name of the Nodal Officer

   Sri Mohan Chandra Pant, Associate Vice President

      Address    The Nainital Bank Ltd., Head Office, Seven Oaks, Mallital, Nainital 263001
      Telephone No.    05942 239280
      Email :-    operations@nainitalbank.co.in

 


NODAL OFFICERS  AND PRINCIPAL NODAL OFFICER OF BANK FOR THE OFFICE OF BANKING OMBUDSMAN AT DEHRADUN:

PRINCIPAL NODAL OFFICER : FOR OFFICE OF BANKING OMBUDSMAN AT DEHRADUN:

The Regional Head, Dehradun has been appointed as Principal Nodal Officer also for OBO, Dehradun.

NODAL OFFICERS :

  1. For the respective branches of Garhwal Region  under the jurisdiction of OBO, Dehradun
  2.  Sh. Girish Chandra Pant,
    Regional Head, The Nainital Bank Ltd.,  Regional Office, Dehradun .
    Contact No. Landline : 0135-2761103; M.no. 7055101558
    Email address: avp.ddn@nainitalbank.co.in

  3. For the respective branches of Kumaon  Region  under the jurisdiction of OBO, Dehradun
  4. Sh. Ravindra Saxena, Regional Head ,
    The Nainital Bank Ltd., Regional Office, Railway Bazar  Haldwani .
    Contact No. Landline : 05946-250321,M.no. 7055101522.
    Email address :rohaldwani@nainitalbank.co.in

  5. For the respective branches of Delhi Region  under the jurisdiction of OBO, Dehradun
  6. Sh. Kailash Chandra Tewari, Regional  Head,
    The Nainital Bank Ltd., Regional Office, Panchkuian Road,
    Delhi . Contact No. 01123583603, M.no. 07835099031
    Email address : rodelhi@nainitalbank.co.in.