Policy on Grievance Redressal Mechanism.
₹ 2000 Denomination Banknotes – Withdrawal from Circulation; Will continue as Legal Tender
Policy on Deceased Claim
Compensation Policy
Policy on Grievance Redressal
KYC Policy
Policy On Dishonour Of Cheques
Policy On Unclaimed Deposit And Inoperative Accounts 2020-2022
Financial Awareness Message - English
Financial Awareness Message - Hindi
Standard Operating Procedure For Internal Ombudsman Scheme
Reversal Of Erroneous Debits Arising Out Of Fraudulent Or Other Transactions In Customer’s Accounts
MSME Loan Policy Document
Cheque Collection Policy
Service Charges
Banker's Fair Practice Code
Fair Practice Code for Lenders
List of Recovery Agents
Protected Disclosure Scheme
Code of Commitment to Micro & Small Enterprises
Code of Bank's Commitment to Customers
Policy on Bank deposit
Investor Education and Protection Fund
Salient features of Banking Ombudsman
Claim Form of Deceased Account
The Nainital Bank Limited,Head Office, Seven Oaks Building, Mallital, Nainital Uttarakhand - 263001
For ATM related grievance: 1800 180 4031 (24*7 Support)For Queries/Suggestions/Feedback/ Grievance other than ATM (10 AM to 6 PM ): +918069840140 (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)
Video Gallery Photo Gallery