RTGS & NEFT Customer Facilitation Centres

The RTGS & NEFT Customer Facilitation Centers of the Bank looks into complaints of the customers. In case of any complaint, the matter may be first brought to the notice of the concerned Branch Manager for immediate redressal.

If the complaint is not redressed to the satisfaction of the customer, the matter may be taken up with the Officer Incharge at Regional Office, Delhi designated to deal with customer complaints/grievances giving full details of the case on the below mentioned address:

Mr. R. C. Pandey (Sr. Manager)
The Nainital Bank Ltd.
Regional Office
33, Punchkuian Road
New Delhi - 110001
Ph No: (011) 23583041
e-mail: rtgshelpdesk@nainitalbank.co.in

The Directory of Customer Facilitation Centre of the member banks of RBI for NEFT / RTGS related Issues:

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