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Home > Customer Education > Customer Complaints Redressal Cell
Customer Complaints Redressal Cell

The customer redressal cell of the Bank looks into complaints of the customers. In case of any complaint, the matter may be first brought to the notice of the concerned Branch Manager for immediate redressal.

If the complaint is not redressed to the satisfaction of the customer, the matter may be taken up with the Nodal Officer at Head Office designated to deal with customer complaints/grievances giving full details of the case on the below mentioned address:

Name of the Chairman & CEO

   Shri  Dinesh Pant
      Address    The Nainital Bank Ltd., Head Office, Seven Oaks, Mallital, Nainital 263001
      Telephone No.    05942 236313 
      Email :-    chairman@nainitalbank.co.in  


Name of the Nodal Officer

   Sri Satish Chandra Shukla, Associate Vice President
      Address    The Nainital Bank Ltd., Head Office, Seven Oaks, Mallital, Nainital 263001
      Telephone No.    05942 239280
      Email :-    operations@nainitalbank.co.in

 

NODAL OFFICERS  AND PRINCIPAL NODAL OFFICER OF BANK FOR THE OFFICE OF BANKING OMBUDSMAN AT DEHRADUN:

PRINCIPAL NODAL OFFICER : FOR OFFICE OF BANKING OMBUDSMAN AT DEHRADUN:

The Regional Head, Dehradun has been appointed as Principal Nodal Officer also for OBO, Dehradun.

NODAL OFFICERS :

  1. For the respective branches of Garhwal Region  under the jurisdiction of OBO, Dehradun

    2.  Sh. Girish Chandra Pant,
    Regional Head, The Nainital Bank Ltd.,  Regional Office, Dehradun .
    Contact No. Landline : 0135-2761103; M.no. 7055101558
    Email address: avp.ddn@nainitalbank.co.in

  2. For the respective branches of Kumaon  Region  under the jurisdiction of OBO, Dehradun

    3. Shri Amar Singh, Regional Head ,
    The Nainital Bank Ltd., Regional Office, Railway Bazar  Haldwani .
    Contact No. Landline : 05946-250321,M.no. 7055101522.
    Email address :rohaldwani@nainitalbank.co.in

  3. For the respective branches of Delhi Region  under the jurisdiction of OBO, Dehradun

    4. Sri S.L.Sah Regional  Head,
    The Nainital Bank Ltd., Regional Office, Panchkuian Road, Delhi . Contact No. 01123583603, M.no. 07835099031
    Email address : rodelhi@nainitalbank.co.in.
    The Nainital Bank Ltd., Regional Office, 04th Floor,C-20/1A/7,UPRNN Building,Sector-62 Noida,Distt Gautam Budh Nagar,Uttar Pradesh-201307